Privacy Policy
Updated On 05/27/2026
PRIVACY NOTICE
Last updated: May 12, 2026
Three Oaks Hospitality (the "Business," "us," "we," or "our") recognizes and respects the importance of maintaining the privacy of our customers and loyalty program members.
This Privacy Notice describes the types of information we collect when you join or participate in our customer loyalty program (the "Program") and/or use any services or benefits offered in connection with the Program (collectively, the "Services").
"You" means any individual member of the Program or other individual whose Personal Data we collect under this Notice. "Personal Data" means any information that refers to an identified or identifiable individual, or as otherwise defined by applicable law.
This Privacy Notice should be read together with our Terms and Conditions, available via the link in Appendix A.
1. Personal Data We Collect
1.1 Identifiers.
When you register for the Program, you provide identifiers such as your name, email address, phone number, date of birth, and (where applicable) postal address.
1.2 Commercial Information.
We collect information related to your membership and activity, including purchase history, transaction details, points balance, redemption history, and details you provide regarding your eligibility for benefits.
1.3 Internet or Network Activity.
When you visit our website or use our online ordering system, we may collect technical information such as IP address, device identifiers, browser type, operating system, pages viewed, referring URLs, and similar usage data, including through cookies and similar technologies.
1.4 Geolocation.
We may collect approximate (non-precise) geolocation information based on your IP address. We do not collect precise geolocation unless you affirmatively opt in.
1.5 Inferences.
We may derive inferences from the above information — such as your preferences or purchasing patterns — to personalize offers and communications.
1.6 Sensitive Personal Information.
We do not knowingly collect categories of "sensitive" personal information as defined under state privacy laws. If we collect any such information in the future, we will provide additional notice and obtain consent as required by law. We do not use sensitive personal information for the purpose of inferring characteristics about a consumer.
1.7 Sources of Personal Data.
We collect Personal Data: (a) directly from you when you register or make purchases; (b) automatically when you use our Services (e.g., cookies, server logs, point-of-sale systems); and (c) from service providers acting on our behalf.
1.8 Voluntary Provision.
You are under no legal obligation to provide us with Personal Data. It is your voluntary decision, but if you refuse, we may be unable to enroll you in the Program or provide certain Services.
2. How We Use Your Personal Data
We use Personal Data for the following business and commercial purposes:
to provide you with the Program and the Services;
to respond to your inquiries or requests, and to contact and communicate with you;
to provide you with content, targeted offers, and advertising related to the Services, including via e-mail, SMS messages, and push notifications, based on purchase history and usage;
to contact you with informational newsletters and promotional materials relating to us and the Program;
to maintain and enhance our business, products, and Services, including by aggregating and combining data with data from other sources and drawing inferences;
to prevent fraud and address security or technical problems with the Services;
to provide customer support;
to comply with legal obligations, audit, tax, and recordkeeping requirements; and
for other purposes for which we provide specific notice at the time of collection.
3. Sharing the Personal Data We Collect
3.1 Service Providers and Subcontractors.
We disclose Personal Data to trusted service providers and subcontractors who perform services on our behalf, including: cloud hosting, data storage, customer relationship management (CRM), campaign management, communications (such as SMS, email, and push notifications), analytics, fraud prevention, and technical support. These providers are bound by contract to use Personal Data only for the purposes for which it is disclosed.
3.2 Tabit.
Our Program platform is operated by Tabit Technologies, Inc. ("Tabit"). You consent to Tabit processing your Personal Data in accordance with its privacy notice, available at https://legal.tabit.cloud/us-documents/online-documents/us-online-privacy/, as may be amended from time to time.
3.3 Business Transfers.
Your Personal Data may be disclosed as part of, or during negotiations of, any merger, sale of company assets, financing, or acquisition (including in cases of bankruptcy or liquidation). In such case, your Personal Data shall continue to be subject to the provisions of this Privacy Notice or a successor notice with substantially similar protections.
3.4 Legal and Regulatory Disclosures.
We may share Personal Data with third parties: (a) if we believe in good faith that disclosure is appropriate to protect our or a third party's rights, property, or safety, including enforcement of our Terms and Conditions and this Privacy Notice; (b) as necessary to comply with any legal or regulatory obligation; or (c) when required by subpoena, court order, or the order of another governmental or law enforcement authority.
3.5 With Your Consent.
We may share Personal Data with other parties with your consent.
3.6 No Sale or Sharing of Personal Information.
We do not sell Personal Data in exchange for monetary consideration. We do not "share" Personal Data for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act (CCPA) and similar state laws.
3.7 Mobile Opt-In Data.
Mobile opt-in data and SMS consent are not shared with third parties or affiliates for marketing purposes.
4. International Transfers
We may use subcontractors and service providers located in countries other than your own and may send them information we receive (including Personal Data). Where required by law, we rely on appropriate safeguards (such as standard contractual clauses) for international transfers of Personal Data.
5. Cookies and Tracking Technologies
5.1 Use of Cookies.
We use cookies, pixels, web beacons, and similar technologies (collectively, "Cookies") to operate our website, remember preferences, analyze traffic, and deliver and measure advertising. You can manage your cookie preferences through your browser settings or through our cookie banner where displayed.
5.2 Global Privacy Control (GPC).
Where required by applicable law, we honor opt-out preference signals such as the Global Privacy Control (GPC) sent from your browser as a valid request to opt out of "sale" or "sharing" of Personal Data.
6. Security
We implement technical, physical, and administrative safeguards designed to protect Personal Data. Our staff are trained to understand their privacy obligations. However, no security system is 100% secure. We will notify affected individuals and regulators of a security breach involving Personal Data as required by applicable law.
7. Your Rights and Choices
7.1 General Rights.
Subject to applicable law, you may have rights with respect to your Personal Data, including the right to know what Personal Data we have about you, receive a copy, correct it, delete it, and (where applicable) restrict or object to certain processing.
7.2 How to Exercise.
To exercise any rights, contact us using the details in Appendix A. We will verify your identity before responding. We will respond within the timeframe required by applicable law (typically within 45 days, with a possible 45-day extension where permitted).
7.3 Authorized Agents.
You may authorize an agent to submit a request on your behalf, subject to verification of both the agent's authority and your identity.
7.4 Appeals.
If we deny your request, you may appeal by contacting us at the appeals contact in Appendix A. We will respond to appeals within the timeframe required by applicable law.
7.5 Non-Discrimination.
We will not discriminate against you for exercising your privacy rights. However, the Program is a financial incentive program, and certain Program benefits require Personal Data (see Section 9 — Notice of Financial Incentive).
8. State-Specific Privacy Disclosures
8.1 California (CCPA / CPRA).
California residents have the following rights with respect to their Personal Data:
Right to know the categories and specific pieces of Personal Data we collect, use, disclose, and (if applicable) sell or share;
Right to delete Personal Data we have collected from you, subject to exceptions;
Right to correct inaccurate Personal Data;
Right to opt out of the "sale" or "sharing" of Personal Data (we do not sell or share Personal Data, as those terms are defined under the CCPA);
Right to limit the use and disclosure of sensitive personal information (we do not use sensitive personal information for the purpose of inferring characteristics);
Right to non-discrimination for exercising these rights.
Categories of Personal Data collected in the prior 12 months: Identifiers (Section 1.1); Commercial Information (1.2); Internet/Network Activity (1.3); Geolocation (1.4); and Inferences (1.5). Sources of collection, business purposes, and categories of recipients are described in Sections 1, 2, and 3. To exercise these rights, contact us using the details in Appendix A.
8.2 Other U.S. State Privacy Laws.
Residents of Virginia, Colorado, Connecticut, Utah, Texas, Florida, Oregon, Montana, Delaware, New Hampshire, New Jersey, Tennessee, and other states with comprehensive privacy laws have similar rights to access, delete, correct (in most states), and opt out of targeted advertising or sale of Personal Data. Residents of certain states (including Virginia, Colorado, Connecticut, and Oregon) may also appeal a denied request. To exercise these rights or to submit an appeal, contact us using the details in Appendix A. We will respond within 45 days, with a possible extension where permitted by applicable law.
8.3 Nevada.
Nevada residents have the right to opt out of certain sales of Personal Data. We do not sell Personal Data as defined under Nevada law.
9. Notice of Financial Incentive (California Residents)
9.1 The Program.
The Program is a "financial incentive" under the California Consumer Privacy Act (CCPA) because participating customers receive benefits (such as cashback, discounts, rewards, or other Program benefits) in connection with the collection and processing of Personal Data.
9.2 Material Terms.
The categories of Personal Data collected as part of the Program are described in Section 1. The Program itself is described in our Terms and Conditions, available at the link in Appendix A.
9.3 How to Opt In.
You opt in to the Program by enrolling (for example, via online form, in-store sign-up, or other methods made available by the Business).
9.4 Right to Withdraw.
You may withdraw from the Program at any time by contacting us at the contact email in Appendix A. Withdrawal may result in the loss of unredeemed Program benefits.
9.5 Good-Faith Estimate of Value of Personal Data.
The Business has made a good-faith estimate that the value of the Personal Data collected and processed in connection with the Program is approximately equal to the value of the rewards and benefits provided to members under the Program. This estimate was calculated based on the expense reasonably related to providing Program benefits (including cashback or rewards, communications, and administrative costs) and reflects the value to the Business of the Personal Data collected. The Program does not impose any charge on members.
10. Data Retention
10.1 Retention Periods.
We retain Personal Data as necessary for the purposes set forth above and then delete or de-identify the Personal Data once it is no longer necessary for these purposes. Examples:
Account information: retained for the duration of your Program membership plus up to seven (7) years thereafter for tax, audit, and recordkeeping purposes.
Transaction records: retained for up to seven (7) years to comply with tax and audit requirements.
Marketing communications opt-in / opt-out records: retained as long as needed to honor your choices, plus a reasonable period to evidence compliance.
Inactive accounts: subject to the closure provisions in our Terms and Conditions.
10.2 Longer Retention.
We may retain Personal Data for longer periods where required to comply with legal, regulatory, tax, audit, or accounting requirements, or where we reasonably believe there is a prospect of litigation.
11. Communications
11.1 Service Communications.
We may send service-related communications regarding your account, including administrative messages, security notices, and Program updates. These communications are not marketing communications and are not subject to opt-out. They may be delivered via email, phone call, push notification, SMS, or any other communication channel available now or in the future.
11.2 Email Communications.
To receive marketing emails, you must affirmatively opt in. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or by contacting us using the details in Appendix A. Unsubscribing from marketing emails will not affect your Program membership.
11.3 Push Notifications.
To receive push notifications, you must enable notifications on your device and affirmatively opt in within our application. You may opt out at any time by adjusting the notification settings on your device or in the application.
11.4 Phone Calls.
We may contact you by phone for service-related purposes. Promotional phone calls will only be made with your prior express consent and in accordance with applicable law, including the Telephone Consumer Protection Act (TCPA).
11.5 SMS Communications.
SMS marketing communications are governed by separate SMS Terms and Conditions, available at the link in Appendix A. By opting in to SMS, you agree to receive recurring promotional and marketing text messages from us at the mobile number you provided. SMS messages are sent by us or our service providers acting on our behalf — they will not be sent on behalf of any third party or partner, and we will not sell, share, or transfer your mobile number or SMS opt-in data to any third party for any purpose other than to operate the SMS program.
11.6 Not a Condition of Purchase.
Consent to receive SMS messages is not a condition of purchase or Program membership.
11.7 Message Frequency and Rates.
Message frequency varies depending on your account activity and active promotions. Message and data rates may apply depending on your mobile carrier plan.
11.8 SMS Opt-Out and Help.
Reply STOP to opt out of SMS messages at any time. After sending STOP, you will receive a final confirmation message and will not receive further SMS messages from us unless you opt in again. Reply HELP for assistance, or contact us using the details in Appendix A.
11.9 Effect of SMS Opt-Out.
Opting out of SMS communications will not affect your Program membership status, your points balance, or your ability to participate in the Program in any other way.
12. Children
The Program is not directed to children, and we do not knowingly collect Personal Data from children under the age of thirteen (13). If you become aware that an individual under thirteen (13) has joined the Program without parental permission, please advise us immediately. In addition, we do not sell or share Personal Data of consumers we know to be under sixteen (16) without affirmative opt-in (a "right to opt-in"), as required by the CCPA.
13. Changes to the Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in legal requirements or our business. Any updates will be posted on this page and will be effective upon posting. If we make material changes, we will provide additional notice (such as by email). Your continued participation in the Program after such updates constitutes your acceptance of the revised Privacy Notice.
14. Accessibility
We are committed to making this Privacy Notice and our Services accessible to individuals with disabilities. If you need this Privacy Notice in an alternative format, please contact us using the details in Appendix A.
15. Comments and Questions
If you have any comments or questions about this Privacy Notice, or wish to exercise any of your privacy rights, please contact us using the details in Appendix A.
Appendix A — Program Details
Business Legal Name | Three Oaks Hospitality |
Operating Name / Brand | 1983 Restaurant, Bar & Arcade |
Privacy Notice URL | https://www.1983tampa.com/privacy-policy |
Terms & Conditions Link | https://www.1983tampa.com/terms |
SMS Terms & Conditions Link | https://www.1983tampa.com/terms |
Contact Email (privacy requests) | https://www.1983tampa.com/contact/ |
Appeals Contact | https://www.1983tampa.com/contact/ |